Harron Homes North Midlands, based out of Barlborough, is proud to have achieved a Gold Award for customer satisfaction from independent market research company, In-house Research.
They received responses from 171 customers at Harron’s North Midlands developments across Nottinghamshire, Derbyshire, and South Yorkshire and found that 94.1% would recommend Harron to fellow house-hunters. This accomplishment stands as a testament to the company’s commitment to excellence.
Customers completed a 20-question survey covering the entire purchase process, from what drew customers to Harron originally, the handover process, and quality of communication, culminating in the final verdict on whether the customer would recommend the builder.
Keith and Alison Smith, who recently purchased at Harron’s Shipley Lakeside development in Heanor, Derbyshire said, “We would highly recommend Harron Homes. The houses are of a particularly high standard and the sales team have been very helpful, providing excellent advice at every stage. They haven’t stopped being helpful, the aftercare has been good with frequent check ins to see how we are doing. We couldn’t fault our journey with Harron Homes.”
John Booth, Managing Director for Harron Homes North Midlands said, “We are thrilled to have achieved a 94% recommendation rate from our valued customers, and the Gold Award for customer satisfaction. Since its inception, Harron has been dedicated to crafting not just houses, but homes that resonate with its customers’ unique needs and aspirations. This milestone underscores our relentless pursuit of excellence in every aspect of our work, from design and construction to customer service and beyond.
“At Harron, we believe that building homes goes beyond bricks and mortar; it’s about building relationships and creating communities. We are immensely grateful to our customers for their trust and confidence in us.”
For more information on Harron Homes and to find your nearest development in the North Midlands, please visit https://www.harronhomes.com/find-a-home/ or visit your local development in person.